Personal Data Processing Policy

1.1 Data controller

• Legal name: Grupo RMA S.A.S.
• Tax ID (NIT): 902.024.762-1
• Address: Calle 39 Sur # 39-57, Envigado, Antioquia, Colombia
• Email: daniel@lulodev.com · Phone: +57 321 7770023

1.2 Purposes of processing

The personal data we collect will be processed in order to:

• Respond to contact requests, quotes and commercial inquiries.
• Manage the contractual relationship and the delivery of services.
• Send information about services, proposals and commercial follow-up.
• Comply with legal, accounting and tax obligations.
• Improve the website experience and carry out statistical analysis.

1.3 Rights of the data subject (art. 8, Law 1581 of 2012)

• Access, update and rectify their personal data.
• Request proof of the authorization granted.
• Be informed about how their data has been used.
• File complaints with the Superintendency of Industry and Commerce (SIC).
• Revoke authorization and/or request deletion of the data where applicable.
• Access their personal data free of charge.

1.4 How to exercise these rights

Data subjects may exercise their rights by sending a request to daniel@lulodev.com, stating their name, identification, the right they wish to exercise and their contact details. Inquiries will be handled within a maximum of ten (10) business days and complaints within a maximum of fifteen (15) business days, as required by law.

1.5 Authorization

The data subject’s authorization is obtained through the website forms, the signing of contracts, or any means that allows proof of it to be kept. By providing their data, the data subject accepts the processing in accordance with this policy.

1.6 Term

This policy is in force as of May 2026. Data will be retained for as long as necessary to fulfill the stated purposes and applicable legal obligations. Any substantial change will be communicated through lulodev.com.